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Student Life Manager

Job no: 560305
Work type: Full time - Continuing/Permanent
Categories: Building and Property Services, Student Administration

About UniLodge

UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle as demand for our services is escalating globally. With a growing portfolio of 65 properties, encompassing over 14,000 beds, it's a very exciting time to join the UniLodge team!

UniLodge @ RMIT is a purpose built student accommodation complex, located on-campus at RMIT in Bundoora. UniLodge @ RMIT is home to 370 students and offers and vibrant and unique working environment!

About your new role

Reporting to the General Manager, the Student Life Manager (referred to internally as Residential Life Manager) role is responsible for facilitating the coordination of the residence as a community, with a particular emphasis on resident wellbeing, pastoral care, academic matters and events management.

This is a live-in position and the successful candidate will be provided with onsite accommodation in a modern 2 bedroom fully furnished apartment, including all utilities (including internet).  Due to the nature of the events and activities that this role is responsible for coordinating, the Student Life Manager will be required to work after hours and some weekends.  Please note hours will be well balanced should you need to work extended hours. 

Day to day responsibilities:

  • Provide leadership and support in the management and development of the Residential Life Program at the properties
  • Manage a diverse and holistic calendar of events for residents while balancing core areas of support and resident interests 
  • Provide exceptional service to all internal customers and associated organisations
  • Maintain and build trusted relationships with University support services to ensure the wellbeing of students
  • Recruit, train and manage of a team of Residential Advisors
  • Serve as the primary contact for residents in relation to all after-hours situations that might arise

What you'll need to succeed

  • Previous experience in a similar capacity with a focus on leadership and wellbeing in a University/youth environment
  • You are highly productive, empathetic and enthusiastic 
  • Evidence of tertiary studies that have provided the experience to fully understand the complexities of University life.
  • Event management experience preferable, this would include elements of budgets, planning and implementation
  • Strong interpersonal and communication skills including the ability to relate to people from diverse backgrounds
  • Ability to research and develop evidence based programs and policies
  • Current First Aid certification or the ability to quickly acquire
  • Ability to provide evidence of a National Police Check and Working with Children's check.

Benefits and Culture

Although this is a role with some extended hours and lots of responsibilities, there are the added benefits of planning exciting events (think O Week, parties, cultural and sporting events, social, academic and mental health awareness activities), building great relationships with our residents and living and working in a vibrant and unique environment.

Our team is our most valuable asset, so we go the extra mile to make a career at UniLodge as rewarding as possible.

We'll provide you with:

  • A culture that is friendly, fun and collaborative
  • Acknowledgement, rewards and benefits
  • A multicultural & diverse environment
  • Competitive remuneration and annual salary reviews

To be number one in student accommodation, you need to attract the best people. And the way to do that is to offer a fun, energetic and inspiring work environment that gives staff every opportunity to shine. So that's what we do at UniLodge. If you've got a warm and engaging personality, and you've the passion and drive to really make a difference, we'd love to hear from you. Because you'll fit right in!

What you need to do now

If you're interested in this exciting role, please send through a 1 page cover letter and your CV now! Click here to apply.

While we take a look at your application, we encourage you to get to know us a little better through our website and various social media channels.

Application close: AUS Eastern Daylight Time

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