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Senior Manager, Facilities & Technical Services

Job no: 564129
Work type: Full time - Continuing/Permanent
Categories: Building and Property Services

  • Full time, Permanent Position
  • $122,461-$133,683 17% Super
  • CBD Location

Our Organisation

RMIT is a global university of technology, design and enterprise.  Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work.

Property Services has approximately 120 staff and has the responsibility to operate, maintain and enhance the buildings owned and leased by RMIT University, oversee construction projects and ensure the provision of physical facilities services

The Role & Your Responsibilities

The Senior Manager, Facilities & Technical Services is the nominated functional lead for Facility Management and Technical Services at RMIT and is responsible for the delivery and repair & maintenance services in addition to providing technical expertise and compliance to statutory requirements to the RMIT built environment to promote optimum functionality.

The role is responsible for managing a team of multi-functional Facility Managers and Coordinators and has operational responsibility for full facility management services compliance to a designated portfolio of RMIT facilities and for reliable and efficient operation of the University's central plant and services infrastructure.

The role requires a detailed understanding of the operation of these assets as well as consideration of the contribution of each major component to the successful operation of the whole and shall be responsible for tuning the operation to achieve efficiencies and the occupancy and educational outcomes.

As the operational lead, the role is responsible for all RMIT and third-party stakeholder engagement, vendor performance and communications, and is fully accountable for the full suite of facility outcomes for these facilities.

Skills & Experience Required

  • Significant demonstrated experience leading a multi-disciplinary Facilities & Asset Management Team.
  • Demonstrated experience resolving complex problems using root cause analysis and other accepted risk management techniques. 
  • Excellent written and verbal communication, including demonstrated experience in using current technology and presentation software. 
  • Strong leadership and people management experience.
  • Demonstrated ability to develop and maintain collaborative professional engagement and team ethos to deliver on common goals and objectives. 
  • Demonstrated commitment to HSSE, facility compliance and quality assured outcomes. 
  • Extensive experience in maintenance planning and management of services infrastructure for the provision of large scale maintenance services. 
  • A high level of analytical and innovative problem-solving skills 
  • Experience in and comprehensive knowledge of business management, service agreements and contract management in a large complex organisation and a comprehensive knowledge of the regulatory environment surrounding delivery of maintenance operations and services infrastructure. 
  • Able to efficiently and sensibly collect asset information and condition information for centralised systemic use.
  • Demonstrated ability to influence and lead a team to achieve desired operational outcomes 
  • Proven ability to provide a high level of customer service to a wide variety of stakeholders and to develop a team with a client focussed approach to maintenance services delivery. 
  • Excellent written and verbal communications skills including demonstrated experience in the preparation of written business cases, analytical reports and briefings for use at an Executive level, and negotiation skills to achieve outcomes to the advantage of RMIT.
  • Excellent computer skills in MS Office and Project Management software.

To Apply

To view a position description, please visit and search using job 564129

Download File Senior Manager - Facilities & Technical Services.pdf

Applications close on Sunday 27th May 2018

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.


Application close: AUS Eastern Standard Time

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