Refine search

Employment Type



Category / Job Function


Campus Security Operations Manager

Job no: 576807
Work type: Full time - Continuing/Permanent
Categories: Facilities Management, Project Management

  • Full time, ongoing managerial level security role based in heart of Melbourne CBD
  • Take a leading role in ensuring a safe and healthy environment for the RMIT community
  • Work in an innovative, multi-disciplinary & customer focused security team
  • Work collaboratively with a broad network of security and safety industry partners

About us
RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally-focused graduates.

Property Services is located in the Resources portfolio which is the service nucleus of RMIT and the focus for the development of the finance, people development infrastructure and systems that provide administrative capacity to the university.

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

When you join our team, you'll be able to access a range of benefits. From travel to fitness, there's something for everyone.

About the role
The primary focus of the Manager, Security Operations is to manage the operations of the Security Unit to ensure a healthy and safe environment for the University community, including staff, students and visitors across all RMIT campuses. This will be delivered through effective contract management of the outsourced Security contract, day to day operational management of security functions and campus risk management, crisis and emergency response as required.

Reporting to the Campus Security Operations Senior Manager, you will be responsible for:

  • Providing strategic and operational security advice and feedback into planned capital programs and projects in line with the University’s Security Strategic Plan
  • The effective management of the day to day operations, including service delivery, outsourced contracts, budget, management of KPI’s, analysis and tracking of monthly outcomes of the Security Unit
  • Supporting with the responding to situations of crisis, including leadership of operational issues as required on site
  • Managing stakeholder relationships, including RMIT Security contractors, internal University personnel, students, visitors and emergency services external to RMIT, whilst providing a high level of customer-service
  • Developing and maintaining a comprehensive suite of RMIT Security policies and procedures in relation to day to day operations and contract management processes

About you
To be successful in this position, you will have previous experience managing day to day operations of a large and geographically disperse security team and have extensive knowledge of security operational systems in a large and complex organisation. In addition, you will have demonstrated ability in managing internal and external stakeholder relationships, with a client focused approach and a passion for security services delivery.

Exceptional operational judgement and problem-solving skills within a security risk management framework is essential to this position, coupled with a high level of communication and prioritising skills, and ability to build relationships and provide security advice to senior management. Knowledge of CCTV and entry access would be advantageous.

Relevant tertiary qualifications in Security, Facilities and / or Business Management, other relevant discipline, or equivalent professional experience in a Government or non-Government security management role.

Bring your whole self to work
We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond. We’re proud to share with you some of our wins:

  • RMIT University is an Athena SWAN member and the College of Science, Engineering and Health is central to driving improvements in gender equality, diversity and inclusion, particularly in the Science, Technology, Engineering, Mathematics and Medicine (STEMM) disciplines.
  • RMIT was placed 10th in the 2019 Randstad Employer Brand Research Awards, up five spots from 2018.
  • We were named as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency in 2019. 
  • We achieved Gold Employer status for LGBTIQ inclusion in the Australian Workplace Equality Index (AWEI) in 2018 and now in 2019.
  • We were recognised as a top five employer in 2018 for workplace accessibility with the Australian Network on Disability.
  • Exceeding our targets in our Reconciliation Action Plan for Bundyi Girri – an important step in our reconciliation journey.

To Apply
Please submit your CV and cover letter outlining your experience, by clicking on the ‘Apply now’ link.

In your cover letter (no more than 2 pages), please address the Key Selection Criteria (KSC) as outlined in the position description. Please note that a separate response to KSC is not required, please include this in your cover letter.

For further information about this position, please see position description below.

Download File PD - Manager Campus Security Operations.pdf

Applications close on Monday 23 September 2019 at 11:55pm. This role will require satisfactory confirmation of a Working with Children Check. 

We kindly request that we are not accepting agency enquiries for this role.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Application close: AUS Eastern Standard Time

Back to search results Apply now