- Fixed term position until May 2021
- Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements
- Based at the City campus, but may be required to work and/or be based at other campuses of the University
About us
RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.
Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.
Culture
Our Values inspire us, wherever we are in the world, and guide how we live and work together.
Imagination. Agility. Courage. Passion. Impact. Inclusion.
What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.
Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.
About the role /College
The Global Marketing and Student Recruitment Group’s vision is to bring to life RMIT’s 2020 strategy by putting the student at the centre of everything we do, creating a differentiated brand proposition, developing integrated deep insights for all our global students, and cultivating a differentiated and relevant service experience for those segments.
The Admissions Officer works with the university systems to provide a responsive service for all RMIT University admissions activities. The Officer ensures a quick turnaround of all admissions related enquires and tasks. The Officer enquires and tasks comply with relevant university policies and that the confidentiality of applicant information is maintained. The Officer provides accurate advice to applicants and staff on all admissions processes and equity issues and strategies, handling complex queries and using initiative to resolve issues. The Admissions Officer will work across the entire Admissions function including domestic and international functions and in doing so, provide support across operations functions where needed.
About you
As the Admissions Officer, you will be responsible for providing accurate advice and service to facilitate timely coordination of the University’s admissions processes in line with existing policies and practices with minimal supervision. You will have experience and expertise in the provision of high quality administration services, including a sound knowledge of relevant policies and procedures or the ability to learn and apply policy and procedure requirements. Your proven ability to manage heavy workloads, maintain accuracy and meet deadlines in a complex and demanding work environment will be essential to your success. You have strong interpersonal coupled with cultural sensitivity and knowledge to be able to operate independently at high levels and to achieve desired outcomes in a variety of international and cultural contexts. Important to this role will be your extensive customer service orientation and excellent phone manner.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
Bring Your Whole Self to Work
We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.
We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.
RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link below.
PD - Admissions Officer.pdf
Applications close on Sunday 28th February at 11:55pm.
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RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.